The cost of a missed chimney liner call is specific. The liner on the truck is short and the flue stays open another week.
The caller had flue height, tile size, and the appliance vent diameter. A voicemail that says "call me back" drops all of it. They do not reconstruct the note for the company that failed to answer.
The first cold week, when a cracked tile becomes a rush before anyone lights the stove makes the miss louder, because the next company that picks up takes the window. Audrey writes flue height, tile size, and the appliance vent diameter while the caller is still on the line, then a local company calls back with a real time.
The Liner feet is the planning total, feet of liner. It does not bill anyone. It keeps the callback from starting at zero.
